FAQ

Frequently asked questions

Everything you want to know! Here you will find frequently asked questions and answers about our intelligent electric rope balancers.

Electrical and software

What kind of signal for out- and input can be used?

NPN

Which connection from pc to device is possible?

USB and Wireless

What ist the fastest speed?

Depending on device up to 650 mm/s

How can the programms / settings be opened?

There are 3 passwords for different levels

Is it possible to set the "load zero" without entering the setting? menue by button?

"Load zero" can be set by external button or signal

What ist the supply for out- and input?

DC 24 V

Components and hardware

Is the device compatible with an eepos lifting axis?

Yes it's possible - with a special software

Is the device allowed for the food industry?

No!

What kind of engine has the device?

Servomotor!

Which temperature is suitable?

0° - +40° C

Which size has the rope and which lengths are possible?

5mm, up to 3.500 mm

Which trolleys are needed and compatible?

Only one eepos-trolley or an adapter to other crane-system

Can the balancer used an "upside down system"?

Yes, it's possible.

Which diameter is possible for the pneumatice-tube?

Up to 6 mm

Documentation

How long is the warranty?

The warrenty is 2 years

Which languages are possible?

There are 5 standards: GER, ENG, ES, IT, CN. But each other language is possible to install.